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Digital Transformation

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  • Blend Space: Human-Centered Retail in a Technology-Centered Future

    Blend Space is a methodology for building trust, creating community, and driving engagement with your customers– using technology to empower, connect, and inspire. Discussions of digital-physical merge dominate omnichannel and edge retail strategy, often at the mercy of understanding the...

    • Event
    • Duration 45m
  • Brick-to-Click – Bringing the In-Store Experience Online

    The landscape for Brick-and-Click merchants has been extremely challenging since the onset of COVID-19. For merchants with a brick-and-mortar presence, the inability to open their stores has hamstrung sales and forced historically "in-person" customers to move online. For high-touchpoint brands...

    • Event
    • Duration 45m
  • Creating an Empathy Driven Personalized Member Experience With Adobe Commerce

    Nonprofits, especially the ones that are membership-based, are struggling to reinvent themselves in the new digital world. Using a solution like Adobe Commerce, nonprofits can build a member engagement solution that truly reimagines the user experience, creating targeted products and services...

    • Event
    • Duration 45m
  • Gertrude Hawk Pivots Quickly in Response to the Pandemic

    For Gertrude Hawk Chocolates, brick and mortar storefronts have always been the sweetest way to connect with their customers. But in the wake of Covid-19, shopping malls have shuttered, and with seasonal business a major revenue driver, the chocolate company...

    • Event
    • Duration 45m
  • How Progressive Web Apps Increase Revenue on Mobile

    Today’s customers are walking around with a checkout in their pockets. The data shows mobile accounts for over 60% of all ecommerce traffic. But too many brands have yet to master mobile CX and tap into the revenue potential these...

    • Event
    • Duration 45m